This hotel is not four star Very small elevator, front desk service is very poor, no sense of service, also don't want to give your invoices, and set price trap in the room can hear the voice of bus-announce, lower price

And expect too much difference between. wonder is the Hangzhou hotel prices are so expensive, 500 is not included in prices hotel, small rooms, facilities are old.

nothing special, small room, bad food not as big as i thought, although it is newly renovated. the network speed is sooooo slow which is not acceptable. outside the building is too old and small...

General Hotel From services to all parties is not very good! very average! but as is it near the West Lake, was rather hotel.

nice and clean ..but expensive ..lake view need bi Just stayed one night ..room was clean but little small for the price i paid .. only 1 break fast ..huh..Location is nice ..i mean all the other similar hotels mentioned here is also in this locality .. 5 mins drive to west lake .. restaurants in walking distance .. ..never got chance to check out the facilities .. any way the stay was ok .. no complaints ..

Now is not good Last revision on behalf of colleagues, listen to say now old, host environment is not good, the next time you are not going to stay this hotel now

Price is not appropriate is true, in fact, living is good. If you selected I will find a cheaper place to live.

Does not comply with four stars I in 2006, which was often in Hangzhou, by agreement between the company therefore hotel this hotel so often came to stay.
After 4 years later, once again, I come here to stay, no thought is, where the service is poor, when I called to ask if a hotel room has WiFi when service personnel did not understand what I am talking about, to the room a look, devices not just an old a lot and seem old neglect, alas!Breakfast to be is that they're the top, since this restaurant overlooking the better part of the West Lake scenery, did not expect is that beautiful scenery near a lot of tall buildings has been blocked by now, alas! next time if you have another chance to Hangzhou will not live in this hotel.